Requirements for online lessons through Skype:

- Close all other applications. If your mail application is still open, this should not cause any probelms unless large files are downloaded through the mail such as media content.

- (preferably latest) version of Skype downloaded on your PC or Mac

- Preferably use LAN-connection

- when using WIFI, make sure to place your computer as close to the router as possible

- use of headset can prevent echo and feedback problems

 - Make sure your audio and video settings are sut up correctly through Extra>Settings and by performing a test-call to         Skype call testing service (always visible in your contact list)

  

Requirements for online (group) lessons:

- Close all other applications.

If your mail application is still open, this should not cause any problems unless large files are downloaded through the mail such as media content.

 - LAN-connection required

- headset crucial for preventing feed-back and other soundrelated problems


In case your test speed is insufficient, using LAN instead of wifi will enhance and stabilize your speed. See troubleshooting section by scrolling down for more solutions.
 

Before the lesson starts you will receive a mail containing a digital entrance to the virtual classroom